Privacy Policy
Last Updated: 10.10.2026
This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal information obtained through our website, specifically via our "How to Become a Distributor" feedback form. This policy applies to applicants operating from English-speaking countries and other international jurisdictions. The data controller responsible for your personal information is ELHART, located in the city of Krasnodar, Russian Federation ("Company," "we," "us," or "our").
1. Information We Collect
When you submit an inquiry through our distributor form, we collect professional and business contact identifiers, including:
- Contact Name: The first and last name of the company representative or authorized applicant.
- Organization Name: The legal and commercial name of your business entity.
- Phone Number: The business telephone number provided for direct verification.
- Email Address: The professional corporate email address used for communication.
- Application details: Used for selecting equipment.
- Existing valve model: Used for selecting equipment.
- A photo of the label: Used for selecting equipment.
2. How and Why We Use Your Information
We process this information for legitimate business purposes under international legal frameworks (including GDPR, PIPEDA, CCPA, and Russian Federal Law No. 152-FZ "On Personal Data"), specifically:
- Evaluating Distributor Applications: To assess your company's eligibility and fit for our international distributor network.
- Business Communication: To contact you directly regarding your submission, answer operational questions, and finalize formal agreements.
- Regulatory Compliance: To meet legal, tax, corporate auditing, and anti-fraud reporting requirements.
3. Cross-Border and International Data Transfers
As a company established in the Russian Federation, your personal data will be transferred to, stored, and processed within Russia. By submitting the form from an English-speaking country (such as the UK, USA, Canada, or Australia), you acknowledge and consent to this cross-border transfer. We implement strict technical and organizational security measures, relying on Standard Contractual Clauses (SCCs) and appropriate data protection protocols to ensure your personal data receives a level of protection equivalent to your local jurisdiction.
4. Data Sharing and Third Parties
We do not sell, rent, or lease your professional data to third parties for marketing purposes. Your information is only shared with trusted vendors necessary to perform essential corporate functions, such as our regional corporate affiliates assisting in the evaluation process. All such third parties are bound by strict confidentiality obligations.
5. Data Retention
We store your data only as long as necessary to complete the evaluation process. If your application is accepted and we enter into a formal commercial relationship, your contact data will be retained for the duration of our business agreement. If your application is declined, we will securely archive or delete your personal data within the timeline required by applicable local and federal laws, unless a longer retention period is explicitly consented to or required for legal compliance.
6. Your Global Rights
Depending on your location (e.g., UK/EU under GDPR, Canada under PIPEDA, or California under CCPA), you hold specific statutory rights regarding your personal information. These include the right to access the data we hold, request correction of inaccurate records, request deletion of your records, object to processing, or withdraw consent. To exercise any of these rights, please contact us at the email address listed below.
7. Governing Language and Updates
The English version of this Privacy Policy is the only legally binding text. Any automatic translations generated by web browsers are for convenience only. We reserve the right to update this Policy as international data laws evolve. Any modifications become effective immediately upon posting to this page.
8. Contact Information
For inquiries regarding this Policy, cross-border transfers, or to exercise your individual data rights, please contact us:
- Email: info@elhart.net
- Address: Lunacharsky str., 401B/1, Novotitarovskaya town, Dinskoy region, Krasnodar area, Russia, 353210.
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